 Patient
Accounts
Our Patient Accounts Department is here to help you with
the paper work of healthcare. Pre-authorization, billing,
liability claims, Medicare and Medicaid are just a few of
the areas in which we can provide assistance.
Business Office Hours
8:00 AM - 4:30 PM Monday through Friday
Patient Account Representatives Telephone
Numbers
Business Office Manager 832-7705
Private Pay, Self-Pay 832-7715
Medicare 832-7780
Commercial Insurance 832-7714
Medicaid & Workman's Comp 832-7716
Home Care 832-7864
Pre-authorization
Your insurance plan may require notification for some hospital
services. Please check your card, policy or carrier for their
requirements. If you need any assistance with this, Hamilton
Hospital staff will be glad to assist you.
Billing
Hamilton Hospital does the billing for the hospital charges plus billing for Anesthesiologist,
Emergency Room Physicians, Home Care, Jewell Clinic, Stratford Clinic and Dr Andrew.
Homecare statements will be separate from the hospital.
You may also receive bills from other providers for related services. Such as Radiologist, Pathologists and Physicians.
Physical therapy, occupational therapy and cardiac rehabilitation will be billed to your insurance company at the end of each month.
Hamilton Hospital is a Preferred Provider
for
Midlands Choice Accountable
Midwest Select Multi-Plan
PHCS- Private Health Care Systems
Blue Cross Blue Shield
John Deere Health Plan
Coventry
United Healthcare
Health Alliance
Please present your insurance cards each
time you visit to ensure prompt and accurate filing of you
insurance.
Your insurance company may deny or hold claims pending information
for such reasons as; possible third party liability, pre-existing
condition, possible work-related, or coordination of benefits.
Please respond to all requests for information
from your insurance company.
Liability Claims- Can be an accident
or injury on someone else's property or in a motor vehicle.
The bill will be mailed to the patient for them to forward
to the responsible party. We will submit to the Liability
Insurance when supplied with that information. We can file
with your health insurance in cases where it is going through
litigation. Your health insurance company will probably send
out a questionnaire to obtain information on the accident.
You must respond before they will issue payment.
Worker's Compensation - The employee
should fill out an injury report from their place of employment.
You may be required to see the company doctor. The bill will
be sent to the employer for them to forward to their insurance
carrier. On Inpatient admissions the employer will be contacted
to inform their insurance carrier for purposes of utilization
review
Medicare
Hamilton Hospital accepts assignment on Medicare's allowable
charges.
Medicaid
Please present your Medicaid card on each visit. You should
contact your physician before presenting to the hospital
except in the case of a life threatening illness or injury.
You may be financially responsible if your visit is found
to be not medically necessary.
Medicaid is always the payer of last resort.
General Medicaid - You will have the
choice of your physician and provider of services.
Medipass - You are assigned to a primary
physician. Prior to treatment by another physician you have
approval from your primary care physician, except in the
case of a life treating injury or illness.
Charity Care Program
Hamilton Hospital believes that all people should get medical care whether or not they can pay. Eligibility for the program will be determined by the family's income and number of family members. Uninsured persons who are up to 125% of the poverty level may qualify for 100% discount, and persons with income up to 200% of the poverty level may qualify for a discount on a sliding scale.
Persons unable to pay for their medical expenses may qualify for Hamilton Hospital's Charity Care Program. For more information, stop in the hospital's Business Office, or call 515-832-7715.
Payment Guidelines
Hamilton Hospital does not charge interest on accounts, but
we must have substantial monthly payments on account to
meet our financial obligations.
These payment guidelines are for the patient responsibility
portion of your account.
Account Minimum Monthly
| Balance |
Months |
Payments |
| Under $50.00 |
2 |
$25.00 |
| $50.00 - $100.00 |
4 |
$25.00 |
| $100.00 - $250.00 |
8 |
$31.25 |
| $250.00 - $500.00 |
10 |
$50.00 |
| $500.00 - $750.00 |
10 |
$75.00 |
| $750.00 - $1000.00 |
10 |
$100.00 |
Please contact our office to confirm your payment arrangements.
You can pay your hospital bill by credit card, in person,
through the mail or by phone. We accept MasterCard or VISA.
A hospital does not serve in order to collect money, but
it must collect in order to serve.
If payments are not made regularly accounts will be referred
to a collection agency.
Currently Hamilton Hospital uses H & R Accounts out of
Cedar Rapids to collect our delinquent accounts.
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